Refund Policy

Kenos currently provides its available core functionality for free. Because no payment is required for free usage, there are no refunds applicable to the free plan.

Paid subscriptions are not currently available. When paid plans are introduced, the applicable pricing, billing terms, and refund conditions will be clearly presented before payment is completed.

If you believe you were charged incorrectly, charged more than expected, or charged for a subscription you did not intend to purchase, contact us at kenos.hq@gmail.com.

We will review the circumstances of the charge and determine the appropriate resolution.

Refund requests for paid subscriptions will be reviewed according to the refund terms applicable to the plan at the time of purchase.

Where those terms allow refunds, approved refunds will generally be returned to the original payment method used for the transaction.

Cancelling a paid subscription does not automatically create a refund for a billing period that has already begun.

Your access following cancellation will depend on the applicable subscription and billing terms.

Once a refund has been approved, processing times may vary depending on the payment provider and financial institution involved.

Kenos does not control the processing time after a refund has been submitted to the original payment method.

This Refund Policy may be updated when Kenos introduces paid services, changes its billing practices, or otherwise needs to clarify its refund process.

The version published on this page will apply according to its stated effective or update date.

For questions about refunds, billing, or a charge on your account, contact: